In Case of Emergency:

Please call the Support Center at 877.526.8226 and press 7 to leave a message in the emergency voice mail box.

Instructions

Please close any open Windows that contain sensitive information in case we need to do a screen share.

If you have been asked by a tech to connect to us using a session key, please enter it below to get connected.

To start a Click to Chat, please complete the Issue Submission below and click Submit. A session key is not needed to start a session.

Important Messages


Today, from 11:00 a.m. to 2:00 p.m. CT, the Chortek team will be in internal cybersecurity training. Click to Chat support will be limited during this time.

For urgent issues, please call our support line and leave an emergency voicemail, and we’ll respond as quickly as possible. Normal support will resume at 1:00 p.m.

Thank you for your patience.

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BeyondTrust Remote Support